If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the item and packaging

We will review the issue and offer a replacement or refund if approved.

Orders may be canceled within 24 hours of purchase, provided production has not started. Once work has begun, cancellations are not permitted.

Approved refunds will be issued to the original payment method within 5–10 business days after approval.

For questions or concerns, please contact us at:

Email: exoduscreationsguestservice@gmail.com
Business Name: Exodus Creations

Last Updated: 02/23/2026